Applies to: 360 Transportation and 360 Valet
Website: www.360valet.com
Contact for Immediate Assistance: 512.271.7567
1. Commitment to Privacy
At 360 Transportation and 360 Valet, your privacy is our priority. This policy explains how we collect, use, protect, and share your personal information, and how we manage communications—including SMS messaging—when you interact with our services online, in person, or by phone.
2. Information We Collect
We collect two types of information:
a. Personal Information
When you contact us or request services, we may collect:
• Full name
• Email address
• Phone number
• Mailing address
• Any other information voluntarily provided
b. Automatically Collected Information
When you use our website, we may gather:
• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time of access
3. How We Use Your Information
Your information is used solely to:
• Provide services and respond to inquiries
• Confirm appointments or service details
• Send necessary updates or administrative notices
• Comply with legal and regulatory obligations
We do not sell, rent, or share your information for third-party marketing.
4. SMS Communication Terms
We offer SMS messaging to enhance service delivery. By providing your mobile number and opting in, you agree to the following:
a. Consent to Receive Texts
You may opt in via:
• Checking a box on our website or form
• Providing verbal consent
• Signing a document containing SMS terms
Sample Consent Language:
“By checking this box, I agree to receive text messages from 360 Transportation and 360 Valet related to scheduling, updates, and service communications. Message and data rates may apply. Reply STOP to opt out. HELP for help.”
b. Types of SMS Messages
• Clients/Customers: Service confirmations, scheduling updates, event notices
• Job Applicants: Interview scheduling, onboarding, employment updates
c. Opt-Out Instructions
• Reply STOP to unsubscribe (you’ll receive confirmation and no further SMS).
• Reply HELP for support (we’ll respond or ask you to call us).
• Reply START to re-subscribe if you previously opted out.
d. Message Frequency & Charges
• Frequency depends on your interaction with us
• Standard message and data rates may apply
• We are not liable for any carrier charges
5. Data Security & Retention
We maintain industry-standard security protocols to protect your information. Access is limited to authorized personnel. SMS and personal data are retained only as long as necessary to fulfill services or meet legal requirements.
6. Sharing Your Information
We do not sell or rent your personal or SMS information. We may share data only when necessary:
• With trusted service providers assisting in our operations (e.g., IT, communications), under strict confidentiality obligations
• When required by law, subpoena, or to protect our rights or the safety of others
7. Your Rights and Choices
You have control over your data:
• Opt-Out of Communications: Unsubscribe via message links or reply STOP to SMS.
• Access/Update: Contact us to review or correct your personal information.
• Delete Requests: You may request that we delete your information, subject to legal limitations.
8. Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies independently.
9. Children’s Privacy
Our services and website are not intended for individuals under the age of 13. We do not knowingly collect data from children. If such data is identified, we will delete it promptly.
10. Changes to This Policy
We may update this policy periodically. Any revisions will be posted on our website with an updated “Effective Date.” Continued use of our services after updates signifies your acceptance of the new terms.
10. Contact Us
For questions about your privacy, SMS preferences, or this policy:
360 Valet
503 Colorado St., Austin, TX 78701
512.271.7567
info@360valet.com
Members enjoy exclusive rates, fast bookings with saved addresses, and easy access to ride history.